Vendor Management & Coordination
All adds, moves, changes, and trouble tickets handled directly with your service providers. One call to us replaces dozens of calls to carriers.
Managing relationships with multiple telecom carriers is a full-time job. Every new location, every service change, every technical issue requires navigating different carrier portals, hold queues, and escalation processes. For multi-location organizations, this overhead consumes hundreds of staff hours annually — hours your team could spend on strategic work instead of sitting on hold with a carrier.
OUR APPROACHRJ10 serves as the single point of contact between your organization and every one of your telecom service providers. We handle all adds, moves, changes, and trouble tickets directly — your team makes one call to us, and we coordinate everything with the carriers.
We maintain relationships with every major carrier and know how to navigate their processes efficiently. When issues arise, we know who to call, how to escalate, and how to get resolution fast. We track every interaction and provide you with status updates so you're never in the dark.
What You Get
Single Point of Contact
One call to RJ10 replaces dozens of calls to different carriers and departments.
Faster Resolution
Our established carrier relationships and escalation knowledge mean faster issue resolution.
Complete Documentation
Every interaction, ticket, and change order is documented and tracked for your records.
Staff Time Reclaimed
Your team focuses on their core responsibilities — not navigating carrier hold queues.
Industry Applications
- Assisted living facilities adding or relocating phone and internet services
- Hotels coordinating guest Wi-Fi and phone system upgrades
- Retail chains rolling out new POS connectivity across stores
You May Also Need
Technical Support & Ticket Management
We handle all support issues with providers on your behalf. Your team never sits on hold with a carrier again.
Learn MoreInvoice Auditing & Cost Recovery
Manual tracking and auditing of every voice and data invoice. We catch billing errors, unauthorized changes, and overcharges that automated systems miss.
Learn MoreInventory & Asset Database
Complete master database of every circuit, line, account number, cost, and contract expiration across all locations. Instant visibility into your entire telecom footprint.
Learn MoreReady to Get Started?
Schedule a consultation and we'll show you exactly how this service can benefit your organization.
Schedule a Consultation